Information Security Policy

Epsilon Labs, LLC ("we", "us", or "our") is committed to protecting information assets entrusted to us by our customers, as well as our own important information assets, from threats such as accidents, disasters, and cybercrimes. We follow the policies below to earn and maintain the trust of our customers and society.

1. Management Responsibility

We strengthen our information security management system and promote continuous improvement throughout the organization under the leadership of management. Management takes responsibility for key decisions related to information security and actively works to maintain and enhance our security posture.

2. Internal System Setup

We designate personnel responsible for information security and clarify roles within the organization. We also formulate and implement rules and regulations related to information security measures, and ensure full awareness among all members.

3. Employee Engagement

All members of our organization are required to understand the importance of information security and acquire the necessary knowledge and technical skills. We conduct regular training and education to raise awareness and promote proactive efforts toward information security.

4. Compliance with Laws and Contractual Requirements

We comply with applicable laws, regulations, industry standards, and contractual obligations related to information security. This minimizes legal risk and helps us maintain the trust of our customers.

5. Response to Violations and Incidents

In the event of any information security violation or incident, we will respond quickly and appropriately. We thoroughly analyze the root causes of any such event and implement preventive measures to avoid recurrence.

Date of Issue: July 20, 2025
Epsilon Labs, LLC.
CEO Tomoya Suzuki

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