Shinkai Album
Help & FAQ
Find answers about playing the game, supported devices, legal documents, and support.
About the game
Common questions before downloading or while playing the game.
Is the game free to play?
Yes. Shinkai Album is free to play and currently has no in-app purchases.
Which devices are supported?
You can play on iOS devices, including iPhone and iPad. Check the App Store listing for the latest compatibility information.
How do I unlock the secret mode?
Photograph every deep-sea creature available in the game and complete your album to unlock the secret mode.
Support
Find information about legal documents and save data.
Where is my save data stored?
Save data is stored on your device. The Game does not provide backup or transfer functionality. Uninstalling the Game deletes the save data stored on that device.
Where can I find the Terms of Use and Privacy Policy?
You can read the Terms of Use and Privacy Policy on our website.
Still need help?
Contact us with details about your device, operating system, and what happened.